Understanding Your Bill

New statement layout will be mailed to customers starting 6/3/24

Bill Message

This area will contain important messages from NPW.

Consumption Information

A summary of the amount of water your household or business has used over the past two months.

Consumption Information Continued

A graph summarizing your water use over the past year.

Alerts

Alerts will go here if applicable. “Closing Bill” indicates a final bill has been processed.

Account Summary

A summary of your billing information, including the billing period and due date.

Account Details

A breakdown of the total amount due.

Balance forward is any past due balance that has not been paid and late.
Water charge is the basic rate + consumption used, billed in hundred cubic feet.
Miscellaneous Charges: This is where street lights will be billed and any other additional charges and or fees such as account set up, duplicate bill fee, delinquent fee, door tag fee etc. if applicable.

Total amount due and the due date are also listed here.

Scan the QR code to view or pay your bill online.

Payment Coupon

This portion should be returned with your payment made payable to North Perry Avenue Water District. Please write your account number on your check. Other payment options will be detailed on the back of your statement.