Water Meter Access

Keep Your Water Meter Accessible

Our staff reads your meter every 2 months. Please keep your meter accessible so our staff can quickly read your meter and result in an accurate charge on your bill. If a meter reader can quickly collect a reading from your meter on the first visit to your property, it helps keep utility costs down, which benefits all customers in helping to keep rates stable.

Trees, bushes and plantings

  1. Trim bushes, trees, and grass that block the way or cover the meter. During the growing season, plants can cover a water meter box very quickly.
  2. Please minimize plants in the area which meter readers must travel to get to your meter. We would like to avoid any accidental damage to your prized plantings.


  1. Keep pets away from the path that leads to your meter.
  2. If you have a guard dog for security, please let us know so that we can make sure that our meter readers and other utility personnel are aware of this.
  3. We may ask that you arrange to confine the dog during the day that your meter will be read.

Objects that cover or block your meter

  1. Please make sure that no objects are placed so that they cover or block access to the meter box. Items we have found blocking water meters include cars, trailers, garbage cans and recycling bins, construction equipment or supplies, landscape bark or gravel.

Your address

  1. Please ensure your house address is clearly displayed on your residence.
  2. This also assists emergency personnel who may need to find your home in a hurry.