In our continuing efforts to yield quality service to our customers we have created this site for you, the ratepayers of the District. Our site is designed to provide you with the latest District news and information, water quality reports, conservation tips, emergency notifications and much more.
The staff and Commissioners of the North Perry Ave Water District are dedicated to providing you with safe and reliable drinking water. We aim to provide you with the best customer service and are happy to help however we can. Please let us know how we can assist you.
*** Notice to Customers ***
May 18th, 2015, The District phone lines are temporarily down. We are working on the problem and hope to have the phones working as soon as possible. As a result of the phone line problem we will be postponing the delinquent door tags being delivered till at least tomorrow, May 19th.
As of April 1st, 2015, the District will no longer allow tenant accounts. The billing statement must go to the legal homeowner. If the owner would like a copy of the billing statement to go to the tenant, at the service address, they must fill out the appropriate form which is available in the office. There will be a $5.00 fee per billing cycle for this service added to the billing statement.
As of March 1, 2015, the District will no longer allow customers to request a temporary dormancy to their account, or request a temporary shut off of their meter due to absence (other than military duty) or vacation. During such absences or vacations where no water is being used at the service address, such customers will be charged the Basic Rate.
The District is now accepting applications for a Utility Technician / Utililty Technician in Training position. See more here.
Notice to NPW Customers
As of July 15, 2014, the North Perry Avenue Water District will be discontinuing the installation and maintenance of Pressure Reducing Valves(PRVs). Please click here to see the letter that has been mailed to all customers.
Water Main Flushing
North Perry Water will be flushing in the areas along Trenton Ave and the southern parts of Illahee Rd. Flushing will start at Stone Way and run north including main roads and side roads in these areas. Crews will be flushing between 8am and 4pm starting on Monday April 20th and continuing until these areas are completed.
Signs will be placed in the areas where flushing will occur.
Due to the flushing, water service may be interrupted or discolored. We recommend that you do not use your hot water and minimal use of cold water during flushing.
For information on clearing discolored water or any other questions, please call our office.
We appreciate your patience during this necessary procedure.